⚙️Great for everyday operations15 templates · 1 group

Do it once. Repeat it forever.

Step-by-step guides so anyone on your team can do the work your way.

How-we-do-things guides
Checklists & runbooks
Easy to train people on

AI drafting, smart fields & SADC compliance included

Jump to what you needBest for new businesses Best for compliance Best for funding Best for hiring Best for getting clients

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Operations & SOPs · Document how the business actually runs.

Format intelligence

Every template is auto-tagged with the right file format and a complexity tier so you know what you're downloading before you open it.

DOCX · WordXLSX · ExcelHybrid · Word + ExcelPPTX · PowerPointPDF · PDF

Operational classification

Department: Owning team — who runs this template day-to-day.
Stage: Business lifecycle — Start, Run or Scale.
Frequency: How often it's used — One-off, Recurring or On-demand.
Audience: Who reads it — Internal, External or Regulator.

Workflow bundles

Templates are auto-linked into end-to-end business workflows so you can see where each one fits in a real operational sequence.

Lead-to-Cash · 7 stepsHire-to-Retire · 9 stepsProcure-to-Pay · 7 stepsPlan-to-Launch · 6 stepsMarketing Campaign · 5 stepsMonthly Finance Close · 5 stepsGovernance Cycle · 5 stepsCustomer Success · 5 steps

Complete the workflow

These workflows pass through this category. Grab the missing steps from neighbouring categories to run the whole sequence end-to-end.

Procure-to-Pay

Need → purchase order → supplier paid.

2/7

in this category

1. Requisition
2. Source
3. Approve
4. Order
5. Receive
6. Invoice
7. Pay

Pick up the missing steps

Requisition: Purchase Requisition (Procurement & Supply Chain)
Approve: Overtime Approval Form (Human Resources), Expense Approval Form (Administrative), Return of Goods on Approval (Production & Operations)
Receive: Delivery Note (Procurement & Supply Chain), Goods Received Note (Production & Operations), Delivery Note (Legal Agreements)
Invoice: Credit Note (Legal Agreements), 21 Request to Locate Former Employee 22 Credit Note (Finance & Accounting), Credit Note (Finance & Accounting)

Hire-to-Retire

Job opening → onboarded employee → exit.

1/9

in this category

1. Plan
2. Source
3. Screen
4. Interview
5. Offer
6. Onboard
7. Manage
8. Discipline
9. Exit

Pick up the missing steps

Plan: Job Description (Human Resources), Marketing Manager Job Description (Marketing), Marketing Director Job Description (Marketing)
Source: Outsourcing Agreement (Legal Agreements & Contracts), Recruitment Plan (Human Resources), Outsourcing Agreement Manufacturing (Production & Operations)
Screen: Employment Application Form (Human Resources), Employee Reference Check Form (Human Resources), Checklist Temporary Help Agency Screening (Legal Agreements)
Offer: Job Offer Letter (Human Resources), Job Offer Letter Long (Legal Agreements), Job Offer Letter Simple (Legal Agreements)

Plan-to-Launch

Idea → registered company → trading.

1/6

in this category

1. Validate
2. Model
3. Plan
4. Register
5. Fund
6. Launch

Pick up the missing steps

Validate: Feasibility Study (Business Formation & Startup), SWOT Analysis (Business Formation & Startup), Market Research Report (Business Formation & Startup)
Model: Business Model Canvas (Business Formation & Startup), Business Model Canvas (Industry Business Plans), Business Model Canvas Worksheet (Playbooks & How-To Guides)
Plan: Business Plan (Business Formation & Startup), Executive Summary (Business Formation & Startup), Mission & Vision Statement (Business Formation & Startup)
Register: Company Registration Checklist (Business Formation & Startup), Founder Agreements (Business Formation & Startup), Shareholders Agreement (Legal Agreements & Contracts)

Governance Cycle

Board agenda → resolution → audit trail.

1/5

in this category

1. Agenda
2. Pack
3. Minutes
4. Resolve
5. Audit

Pick up the missing steps

Agenda: Notice of Meeting (Legal Agreements & Contracts), Meeting Agenda (Project Management), Leadership Meeting Agenda (Legal Agreements)
Pack: Board Pack (Strategy & Executive Management), Governance Reports (Specialized & Advanced)
Minutes: Minutes of Meeting (Legal Agreements & Contracts), Minutes of Meeting (Most Downloaded), Minutes of Meeting of Directors First (Legal Agreements)
Resolve: Board Resolution (Legal Agreements & Contracts), Board Resolution to Purchase Equipment (Production & Operations), Board Resolution Approving Purchase of Shares (Production & Operations)

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15 templates

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